Returns Policy

You can return, within 15 days of your purchase, any product free of charge without any other obligation. The return costs are borne by us and the return is carried out by ACS. Professional equipment products are an exception and cannot be returned as they are made to order specifically for each customer. You can also return products to the service station located at ^.

The return product MUST be accompanied by the retail receipt or delivery note if an invoice was issued to you.

It should not have been washed or used in any way.

It should be accompanied by all the packaging materials, tags, nylon etc. that it had when it was delivered to you.

 If you wish to replace the product with another one, please let us know by email [email protected] or by phone at 2310555110.

If you wish to request a refund, you will need to provide us with your bank account IBAN number in writing to the email address [email protected] . The refund will be made within 10 calendar days of receiving your return. If you selected cash on delivery as the shipping method, the additional handling fees charged by the cooperating courier company (2€) will be deducted from the refund amount.